Privacy policy

Laundry UP (103 Eastbury Road, Watford, WD19 4JP) is the controller of the personal data you give us through this website.

What we collect

• Account details: your name, email address, mobile number, optional department, and a securely hashed password.
• Order details: items, collection and return dates, notes you add, and payment status.
• Messages you send through the contact form.

Why we use it

To provide the service you ask for (contract): taking bookings, collecting and returning your laundry, contacting you about your order, and sending receipts. We keep financial records as the law requires.

Sharing

We never sell your information. We share it only with services that help us run the website and send emails, under contracts that protect it, or where the law requires.

How long we keep it

Order records are kept for six years for accounting purposes. You can ask us to close your account at any time.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, by emailing contact@laundryup.mayathetasteofgujarat.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).